Caffeinated CX
Caffeinated CX is an AI platform designed for customer support teams. It enhances efficiency through autodrafting responses, auto-triaging tickets, and suggesting macros. The platform integrates with various support software, supports multilingual operations, and handles multi-channel inquiries. Caffeinated CX guarantees improved support efficiency, with users reporting a 3x reduction in resolution times and a 37% increase in satisfaction scores.